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RETURN POLICY
All minerals for sale are sold "As Is" and cannot be granted returns or credited. However, if your specimen(s) were damaged during transit or we have made a mistake, please take the following steps:
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a) please notify us through 'Contact Us', within 48 hours of receipt of your package
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b) if a specimen is damaged in transit or if we had made a mistake, please provide photographs
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c) the specimen(s) must be returned in the original condition as received
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d) the specimen(s) must be carefully wrapped up and in the same manner as opened
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e) Once notified and have been approved to send back the specimen(s), the package must be received within 30 days, all returns must have a tracking number
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Upon our receipt of the return package you will be immediately credited for full amount on credit or Paypal, which ever method was used for payment.
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